Terms and Conditions of Vintage Wine & Spirits
Welcome to Vintage Wine & Spirits, a physical retail store as well as an online alcohol e-commerce store dedicated to providing a wide selection of premium scotch whiskies and related products. The following Terms and Conditions outline the rules and regulations for the use of Vintage Wine & Spirits’ website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully.
Terms and Conditions of Vintage Wine & Spirits
- Vintage Wine & Spirits operates as an online platform for the sale and delivery of alcoholic beverages as well as a physical retail store. By using our services, you confirm that you are of legal drinking age in your jurisdiction and legally eligible to purchase alcoholic products.
- You agree to provide accurate, complete, and up-to-date information during the registration process and when placing an order. Vintage Wine & Spirits reserves the right to refuse service, terminate accounts, or cancel orders if any information provided is inaccurate, misleading, or fraudulent.
- Vintage Wine & Spirits may modify or update these Terms and Conditions at any time without prior notice. Continued use of the website after such modifications constitutes your acceptance of the revised terms.
Product Information and Pricing
- Vintage Wine & Spirits aims to provide accurate and detailed product descriptions, including the origin, age, and other relevant information for each item. However, we do not guarantee the accuracy, completeness, or reliability of the product information displayed on our website.
- Vintage Wine & Spirits reserves the right to change product prices and availability without prior notice. While we strive to ensure accurate pricing, occasional errors may occur. In such cases, we will inform you of the error and provide you with the option to cancel or modify your order.
Ordering and Payment
- Placing an order on Vintage Wine & Spirits constitutes an offer to purchase the selected products. All orders are subject to acceptance by Vintage Wine & Spirits, and we reserve the right to refuse or cancel any order at our discretion.
- Vintage Wine & Spirits accepts various payment methods, including credit cards, debit cards, and other electronic payment options. By providing payment information, you authorize us to charge the specified amount for the products and any applicable taxes or fees.
- In the event of payment failure, Vintage Wine & Spirits may cancel or suspend your order until the payment is successfully processed. We do not store or retain any payment information you provide during the checkout process.
- Vintage Wine & Spirits offers one-hour pickup for orders. Once the order has been placed, please wait an hour until coming to the store for pickup. Our team works to pull orders as quickly as possible, but it does take some time for fulfillment. Our team will contact you as soon as possible if there are any issues with the order. Customers are required to have a valid ID for pickup Pickup orders can only be picked up by the person who placed the order and whose name is on the Credit Card.
- Vintage Wine & Spirits offers delivery services to specified locations that we are legally eligible to ship to. Delivery times may vary depending on your location and other factors. We will provide an estimated delivery timeframe, but we cannot guarantee specific delivery dates or times.
- You acknowledge that the delivery of alcoholic beverages requires the recipient to be of legal drinking age. Our delivery personnel may request proof of age upon delivery. If the recipient is unable to provide valid identification, the delivery will not be completed, and the products will be returned to Vintage Wine & Spirits.
- Delivery fees and any applicable taxes or duties will be added to the total order amount. These charges will be clearly displayed during the checkout process.
- Vintage Wine & Spirits operates within the legal framework of the jurisdiction in which it operates. However, it is your responsibility as the customer to ensure compliance with all applicable local, regional, and national laws regarding the purchase, possession, and shipment of alcoholic beverages.
- You acknowledge and agree that you are solely responsible for understanding and adhering to the specific laws and regulations governing the shipment and importation of alcohol in your jurisdiction. Vintage Wine & Spirits shall not be held liable for any legal consequences or violations resulting from your failure to comply with such laws.
- Vintage Wine & Spirits reserves the right to refuse or cancel an order if it is believed that the shipment would violate any applicable laws or regulations. In such cases, Vintage Wine & Spirits will notify you and provide a refund for the canceled order, minus any applicable fees or charges.
Returns and Refunds
- Vintage Wine & Spirits takes great care in packaging and delivering your order to ensure its quality and condition. In the event that you receive damaged, defective, or incorrect products, please contact our customer support within seven (7) days of delivery to request a return or exchange.
- Refunds or replacements will be processed at Vintage Wine & Spirits’ discretion after evaluating the nature of the issue. We may request additional information or photographic evidence to facilitate the return process.
- Vintage Wine & Spirits reserves the right to refuse returns or refunds for reasons including but not limited to a change of mind, personal taste preference, or improper storage of the products after delivery.
- Vintage Wine & Spirits strictly prohibits the use of fraudulent or unauthorized payment methods. You agree not to engage in any activity that involves the use of stolen, counterfeit, or unauthorized credit/debit cards or other forms of payment.
- Vintage Wine & Spirits reserves the right to report any fraudulent or suspicious activity to the relevant authorities and cooperate fully in any investigation. If we suspect any fraudulent payment, we may cancel the order, notify the payment provider, and take legal action to recover any losses incurred.
- Any attempt to use fraudulent payment methods or engage in any unauthorized activity on Vintage Wine & Spirits’ website may result in the termination of your account and potential legal consequences.
- Vintage Wine & Spirits’ website and all its content, including but not limited to logos, trademarks, images, and text, are the intellectual property of Vintage Wine & Spirits and protected by applicable copyright and trademark laws. You are not permitted to use, reproduce, modify, distribute, or display any part of our website or its content without our prior written consent.
- Vintage Wine & Spirits respects the intellectual property rights of others. If you believe that any content on our website infringes upon your copyright or trademark, please contact us immediately with relevant information for us to investigate and take appropriate action.
Limitations of Liability
- Vintage Wine & Spirits strives to provide accurate and reliable information and services. However, we do not warrant or guarantee the completeness, accuracy, or reliability of the information, content, or products provided on our website.
- Vintage Wine & Spirits shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to the use or inability to use our website or services, including but not limited to any errors, omissions, interruptions, delays, or losses caused by events beyond our reasonable control.
Governing Laws, Jurisdiction, and Indemnity
- These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Vintage Wine & Spirits operates.
- Any disputes arising out of or in connection with these Terms and Conditions, including disputes related to the use of our website or services, shall be subject to the exclusive jurisdiction of the courts in the aforementioned jurisdiction.
- You agree to indemnify, defend, and hold Vintage Wine & Spirits and its affiliates, directors, officers, employees, and agents harmless from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to your violation of these Terms and Conditions, your use of Vintage Wine & Spirits’ website or services, or any negligent or unlawful act or omission by you.